How to Balance a Teller Cash Drawer

Balancing a Cash Drawer

Back to iTeller User Guide for Tellers table of contents.

The Cash Drawer Balancing screen is used to balance your Cash Drawer as part your End of Day processing. It can be accessed from the Tools menu.

Fields and Options in Cash Drawer Balancing
Archived End of Day Report
Cash Drawer Balancing Routine

Tellers can use the Cash Drawer Balancing screen to verify their drawers are balanced during their shift, such as before or after breaks. This screen can also be printed for record-keeping purposes at any point during the day. The refresh icon in the Balancing grid will recalculate cash-in and cash-outs for the day, in case they have become out of balance.

The fields available in denominations are used to enter an Amount (total face value) or Count (total number of items) for individual denominations of bills and coins. iTeller automatically fills in the corresponding values to the ones that you enter.

For Example: Entering "300" in the Count field for $5 bills will cause a "$2,000" to be generated in the corresponding Amount field.

Invalid amounts will generate an error message informing you that the entered amount must be a multiple of that denomination.

The other reason to utilize Cash Drawer Balancing is for balancing loose bills or coins, bundles of bills or rolls of coins.

Fields and Options in Cash Drawer Balancing

Denominations, Bills and Coins

The fields available in Denominations are used to enter an Amount (total face value), Loose, or Bundles/Rolls (total number of items) for individual denominations of bills and coins.

The Cash Drawer Balancing screen includes bundles of cash and rolls of coins, when balancing the cash drawer. The Bundles and Rolls columns represent the number of bundles/rolls per denomination of bills and coins within the cash drawer. The number of bills or coins per bundle/roll needs to be manually set in the database prior to using this feature.

The screen will remember the last column you were in, either the Amount or Loose. If you are in the Amount column, then you are able to tab down the Amount column only. If you are in the Loose column, then you are able to tab back and forth between the Loose and Bundles/Rolls columns only.

Note:

Contact Insite Support for assistance with this feature.

Balancing

The Balancing fields are used to verify that the teller's cash drawer is in balance.

Starting Balance

This is the balance from the previous business day.

Cash In Total

This is the amount of cash you have received.

Cash Out Total

This is the amount of cash you have paid out.

Drawer Balance

The Drawer Balance field displays iTeller's current balance for this cash drawer. This value is generated by iTeller and cannot be altered.

Total Cash

The Total Cash field displays the total amount value of all bill and coin denominations that you entered. This value updates in real-time as denomination values are entered or modified.

Miscellaneous

The Miscellaneous field is used to enter a value covering items in the cash drawer that are not entered in any of the Denominations fields.

Miscellaneous Coin

This is the total value of miscellaneous coins.

Mutilated

This is the total value of mutilated currency.

Bait

This is the total value of Bait Money.

Total

This is the total value of all cash and non-cash items in the cash drawer.

Difference

This is the difference (if any) between the Drawer Balance and the Total.

Over

The Over button is used to help resolve discrepancies between the amount in the cash drawer and the amount in the Drawer Balance field. The Over button will only be active if the amount in the cash drawer is greater than the amount in the Drawer Balance field.

Short

The Short button is used to help resolve discrepancies between the amount in the cash drawer and the amount in the Drawer Balance field. The Short button will only be active if the amount in the cash drawer is less than the amount in the Drawer Balance field.

Archived End of Day Report

A report has been added to: Teller | Archived End of Day Report to display the archived Cash Drawer Balancing information. Now when the teller runs EOD, the Cash Drawer Balancing information will be archived so that prior day's reports can be pulled for each teller. Admins and Supervisors are able view other teller's cash drawer information while individual tellers are only able to view their own archived information per cash drawer. Additionally, these reports can be printed out by selecting the Print button.

Cash Drawer Balancing Routine

To Perform a Cash Drawer Balancing Routine

Enter the Amount or Count (or Loose, Bundles, or Rolls) values for all bill and coin denominations present in the cash drawer. iTeller automatically fills in the associated field for each value entered. The Total Cash field displays in real-time the total amount entered into Cash Drawer Balancing.
When the denomination values are entered, determine whether the Cash Drawer is balanced by verifying the amount in the Difference field.
If the Difference value is zero, the drawer is in balance. If the drawer is not in balance, there may be miscellaneous items not covered by the above fields. The total value for any such items should be entered into the Miscellaneous field.
If there is a value in the Difference field, either the Over or Short button will be activated. Selecting the active button will allow you to make a transfer to a pre-determined G/L account (contact Check Imaging Support to set up this account).

Once the transfer is completed, a virtual ticket is automatically created, can be viewed in Check Imaging, and the transaction will be displayed in the Cash Transfer screen.

Once the cash drawer is balanced, select the Done button to finish. Selecting the Clear button at any time during the balancing procedures will clear all fields (including those in denominations) except Drawer Balance. This screen can also be printed using the Print button. The Done button also saves all denomination values in memory; however, once Teller EOD processes are complete, memory is erased.
If you choose to begin the Teller End of Day procedures, select the Run EOD button in the bottom left corner of the screen. A confirmation message will appear to ensure that you wish to continue with the Teller EOD process and advance to the next processing date. If you decide not to continue with Teller EOD, the Cash Drawer Balancing screen will close and the program will default to the last screen used prior to opening Cash Drawer Balancing.

Note:

Attempting to post an unbalanced Cash Drawer will result in an error message reminding you that the drawer must be balanced prior to posting.

Additional Information

iTeller User Guide for Tellers

Teller Cash Procedures

Teller Proof Procedures

iTeller Searches

Cash Transfers

End of Day Procedures

Teller Settings

Adding Machine Functions

iTeller Hot Keys

Cash Dispenser Functions

Savings Bond Calculator

Safe Deposit Box Signatures